COIMA REM pays particular attention to the implementation of a system of rules for corporate governance, equipping itself with the tools necessary for overseeing the management and control of company activities.
COIMA REM implements high standards of conduct, inspired by principles of transparency and integrity, adopting a responsible approach and ensuring reliability towards investors and the community.
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COIMA REM’s values – its guiding light in the quest to achieve its goals – are clearly and transparently set out. The COIMA REM Ethical Code articulates the principles of corporate behaviour which the company recognises as its own and requires to be observed by all parties, both internal and external.
COIMA REM sets great store by ethical and social responsibility in the conduct of business, and undertakes to act in accordance with the legitimate interests of its stakeholders and of the communities in which it operates.
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In order to strengthen its corporate governance, COIMA REM has adopted an Organization Model in compliance with Legislative Decree 231/2001, equipping itself with further tools aimed at protecting corporate reputation.
Specifically, COIMA REM identifies the sensitive areas or areas at risk of offence relating to its activities; establishes control protocols; introduces ethical principles of conduct aimed at preventing the identified offences; appoints a Supervisory Body ensuring the effectiveness, observance and constant updating of the Model; defines a training plan for staff in the risk areas; and finally introduces a disciplinary system that sanctions any failure to comply with the Model.
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COIMA REM attributes to the Quality Management System a real value of improvement of the customer experience, in the belief that qualified technical expertise is decisive in the process of creating value for the client. COIMA REM obtained its first UNI EN ISO 9001:2008 certification in 2005.
COIMA REM constantly implements the rationalization of internal processes and the standardization of procedures, equipping itself with tools and processes aimed at monitoring and controlling the organization and meeting the expectations of investors and stakeholders.
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Reports can be sent:
As to internal reports
a. in electronic form, by connecting to the portal and selecting COIMA REM Srl (for all reports except those relating to the Whistleblowing Manager)
b. in paper form, for the attention of the Head of the Compliance Function – Piazza Gae Aulenti, 12, 20124 Milano MI. With a view to the confidential recording of the report by the Whistleblowing Manager, the report must be placed in two sealed envelopes: the first containing the identifying details of the reporting person together with a photocopy of their identity document; the second containing the report, so as to separate the reporter’s identifying details from the report. Both envelopes must then be placed in a third sealed envelope bearing on the outside the wording “Strictly confidential. Reserved for the Whistleblowing Manager”, in order to ensure maximum confidentiality; should this channel be used, the reporting person must indicate in the communication a postal or e-mail address at which the Whistleblowing Manager can provide proof of receipt of the report and the relevant feedback pursuant to art. 5 of Legislative Decree 24/2023 as indicated below.As to external reports
a. if destined for ANAC (for the violation of European Union provisions), please refer to the internet address www.anticorruzione.it
b. if destined for CONSOB (for violations of the TUF), please refer to the internet address http://www.consob.it/web/area-pubblica/whistleblowing- Click here to download the Whistleblowing notice
- Click here to download the Whistleblowing privacy notice